LastPass literally lying and withholding info about the breach. Billing continuing after the service is shut off. Entire databases leaked with unencrypted fields enabling profiles to be created about your browsing activity. Accounts deleted, but not really deleted. Nothing about this major security incident seems trivial to me. People really, really are trying their damnedest to channel their inner Karen and find the most trivial things to get worked up over and throw a shitfit. Is this really that difficult? Would you be okay with your cable provider billing you after they disconnected your service? When you delete your account, you expect it to, well, delete your account! So: stop billing you, remove your Email address/personal info from their system, and for gosh sake stop billing you for an account that no longer exists. You are actually correct! A "reset my account" feature where you start fresh, but with the same Email address/payment info, is a great feature.īut, and this is a really big but, that feature is not called "delete my account". I actually consider being able to nuke your vaults while maintaining your subscription balance to be feature, so YMMV. At the very least, this seems very misleading for anyone who thinks LastPass is deleting their credit card information and email address when you delete your account. I haven't tried calling to request deletion. That page has zero info on deleting your account or payment information. If you go to My Account, then click Update Payment Method, you'll notice something interesting. This means they don't actually delete your email address or account information at all. How To Delete Your LastPass Account Step 2: Click the Log In button Step 3: Log in to your LastPass account if prompted Step 4: Click your user icon Step.
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